We are executing a series of shopping at designated high end retail outlets (e.g. fashion wear, to leather goods, shoes and watches), to evaluate the service of our clients’ front line staff.
You will pose as a genuine customer to visit the designated outlets, and carry out the visits in a pre-assigned scenario (e.g. a product enquiry). Each visit usually averages 30 minutes, observing areas such as: (i) outlet facility, (ii) product knowledge, etc.
You will receive training manual, phone briefing & questionnaire from us before your visit.
Retail outlets within shopping districts in Hong Kong and Macau:
- Central, The Landmark
- Central, The Landmark Homme
- Causeway Bay, The Lee Gardens
- Admiralty, Pacific Place
- Tsim Sha Tsui East, DFS Galleria Chinachem
- Tsim Sha Tsui, Harbour City Homme
- Tsim Sha Tsui, Peking Road Homme
- Tsim Sha Tsui, Peking Road
- Tsim Sha Tsui, Elements
- nape, Wynn Macau
- Cotai Strip, DFS Galleria Venetian Macau
- Cotai Strip, The Venetian Macao DFS Galleria (Temp Shop)
- Nape, One Central
Profile 1: Someone aged 35 – 50, comfortable with luxury brand shopping, able to speak and write in Cantonese
Profile 2: Mainland Chinese aged 35-50, comfortable with luxury brand shopping, able to speak and write in Cantonese
Profile 3: South East Asians aged 35-50, comfortable with luxury brand shopping, able to speak and write in English
October, November (actual date can be discussed after confirming your available dates)
Shop Fee & Payment:
Shop fees at around HKD 300. Payment will be made on the 10th of following month from visit.
If you are interested, please email to email@example.com and firstname.lastname@example.org with the following:
1. Full Name:
4. Contact number:
5. Languages (e.g. English (speak & write), Mandarin (speak only)):
6. Your available time:
7. Your preferred location (refer to Location above):
8. Your past experience in mystery shopping or related work (if applicable):
Thanks again for your time and we look forward to hearing from you.
Mosaic Communications Pte Ltd